Quick answers
The questions the desk answers most, collected. For anything longer, the guides and FAQ go deeper.
How long does activation take?
Typically under 24 hours from payment to live module, assuming the API key handshake passes on the first try.
Which your PMS editions are supported?
Cloud editions currently deployed across UK properties; desktop-era installations are assessed case-by-case.
Can you activate outside UK hours?
Yes — activation queues run continuously, but supervised test cycles happen during UK business hours.
How do I pay?
A secure hosted payment link is emailed after checkout; card data never touches this site. Bank transfer is available for annual arrangements.
Where is my VAT invoice?
Issued instantly to your account email with every payment, and exportable as CSV from the client area.
What does a module cost?
Monthly licences run £20–£63 per property depending on the module; the one-time migration project is £245. See the pricing page.
Do you store my your PMS password?
Never. Modules connect through scoped API keys you generate yourself; revoking a key cuts access immediately.
Where is data hosted?
Application infrastructure runs in EU-region cloud with encrypted storage and transport; see the security page for detail.
What happens to guest data if I cancel?
Processor-held guest data is deleted within 30 days of module deactivation, with certified deletion on request.